Cast your mind back to July 2020: in fact, 4th July, which is when we could reopen our family-run business after Lockdown 1.0.
Last year, it was very new to us.
Lockdown was a word that was fast becoming popular in all our conversations.
Covid-19 was this frightening new virus that was sweeping the globe.
And as a result, many of us in the hospitality industry had to become very Covid-19 Secure.
While our doors remained closed, we worked hard in the background to adjust to the new expectations of our guests.
We watch the Daily Briefings from Downing Street as to how the nation was going to cope. We understood this situation was serious, so serious that businesses had to temporarily close for the safety of everyone.
The Spring of 2021
Fast forward to Spring 2021, while we feel the same anticipation with regards to our re-opening, this year there is a difference.
Our Covid-19 Secure measures are firmly in place for the safety of our guests, our family, and our team.
To remind our guests of the main points:
• Guest rooms, communal areas and the dining room will be fogged out with a sanitising solution on a regular basis.
• Increased cleaning of communal areas and high touch points will be carried out.
• Hand sanitiser stations will be in place throughout the guesthouse.
• Breakfast will include table service and there will be two sittings.
• We’ll also have plenty of helpful signage to remind guests about social distancing throughout the building.
• Each room will be serviced on a daily basis and as with last year’s measure, we’ve removed any unnecessary soft furnishings.
• Take care on the stairwells in our guesthouse; ‘give way’ to other guests if you can.
It’s Fine To Wait, Though …
We understand there’s a lot to take in, even though most of these steps have been in place for some time.
If you have any questions, then please don’t hesitate to get in touch us so we can hopefully answer them.
We also understand there will be a few of you reading this that won’t be ready to ‘take the plunge’.
You might prefer to wait until a later date to take your well-deserved staycation.
This is a totally understandable position to be in and we are taking bookings for dates later in 2021 and into 2022.
What Is Different This Time Around?
So while there is a powerful sense of “we have been here before “, there are some huge differences.
Firstly the gradual opening of some hospitality businesses since 12th April 2021 helped ease us back into the ‘new normal’.
Like many of us, we’ve felt a little bit of trepidation as lots of visitors return to Whitby.
We’ve put much of this down to the fact we’re not used to seeing the crowds, of people bustling along often narrow streets and lanes of our hometown.
Also Lockdown 3.0 seems to have gone on for a long time. We think this is partly because this lockdown took place in the darker, colder winter months of January, February and part of March.
Also the kids being off school again was tricky. Home-schooling is never easy! However, last year we had that stunning weather in April and May, so we could venture outside once a day with comfort and ease.
The winter months meant darkness fell in the late afternoon and while we are very grateful to have our lovely surroundings here at the Riviera, it was a long time to be cooped up indoors.
Yet, on the plus side, this time around most people said they knew what to expect this time around in terms of Lockdown 3.0.
And as we slowly emerge from it, rather like a butterfly emerging from a chrysalis, we will slowly spread our wings as many places of interest reopen.
What To Expect
If you are regular visitor to the Riviera Guesthouse, then you’ll be familiar with our communication with our guests before arrival.
These include us getting in touch with you five days before your arrival date with information, hints and tips as to how you can make the most of your stay with us.
Upon arrival, you will be greeted by a warm ‘hello’, and you’ll be asked to sanitise your hands.
There is a QR code which guests are requested to use upon arrival, too. If you have an older smart phone, which doesn’t allow the QR code to work, we also have a registration form for you to complete.
This is part of the Government’s efforts to keep the potential spread of the virus under control.
Then as you settle in, you will be asked to make your breakfast choices for the next morning and will be given a time slot for this most important meal of the day!
Then all you need to do is … relax!